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How do I return an item? Cut or custom-made items are not returnable!
If you are unhappy with a product for any reason, just mail it back to us and we’ll refund the purchase price or replace the item.
If you want to return an item, mail the item together with your name, address, email, phone number, and invoice/packing slip if available to
Mimi the Sardine, Inc.
305A Montecito Drive
Corte Madera, CA 94925
We suggest you insure your return since we are not responsible for items not received by us. Please indicate the reason for the return. Upon receipt of your package, we’ll send a confirmation by email. Please allow 2-3 weeks for your refund or exchange to be processed.
Returns without an invoice/packing slip will be offered a store credit or merchandise exchange. Shipping costs are only refundable for defective items or for shipping errors.
Please contact customer service for more information on returning an item. Thank you.
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